The Remnants of Bad Behavior

My granddaughter always corrects me when I say Louie is a bad dog. She says he is not a bad dog; he just has a few bad behaviors.

OK, I understand the change in wording. But honestly, Louie is making my life somewhat difficult.

Louie is a superstar when we walk around the neighborhood, when I take him to visit clients, or when he accompanies me to speeches and workshops. And those of you who have had him visit your business will be shocked by what I am about to say.

Louie still reacts strongly when people come into my home. Even though he is only 40 pounds, he is all muscle, and he has a huge mouth. His bark is very deep, and his growl is deeper, and he acts like he wants to kill you. Let’s be clear: Louie does not want you in my house. Don’t bring a dog into my house or even onto my driveway, because the hackles go up and the teeth come out. Yes, I am describing Louie, the same dog many of you believe is so sweet, the one with big brown eyes and an adorable face.

Now I know Louie well enough to know he’s not being mean but has some misguided notions that I need protection from friends of mine who come to visit. I appreciate that, but it can be quite a hassle to make him settle when I have company. And it would not be helpful to let his bad behavior continue and just ignore him.

Those friends brave enough to risk Louie’s wrath have learned to allow the time and needed discipline, knowing eventually he will settle down.

His bad behavior was front and center this past weekend when my sister-in-law came to Cincinnati for a reunion and stayed with us in our home. She came in Friday evening, texted me to let me know she had arrived, then knocked softly on the door. Complete mayhem broke out. I kept Louie in the kitchen behind a gate and paid little to no attention to him while we said our hellos. I did my usual routine of discipline and he settled pretty quickly. Then we let him join us. He sat right at my feet as Agnes and I visited, but the minute she moved, the loud barking began, and he tried to make her stay in her place. He must have some basset hound in him because his bark is so deep. His Corgi side tries to herd everyone in my house. And the beagle side? Well, let’s just say thank goodness for that silly funny beagle side of him.

By the next morning, he was sitting by her door, waiting patiently for her to come out. They had become fast friends, and by the time she left on Monday, he was very sad to see her go. I reflected on their relationship as compared to a human relationship.

Most people would write off Louie as a nuisance or would be fearful of him. They wouldn’t give him much hope of ever developing a relationship because, well, he’s just a bit abrasive. And when he startles my company with a very quick reaction to them, he is stepping out of line, and who needs that?

But Agnes persevered and overlooked Louie’s many quirky behaviors. She talked sweetly to him, and his low growls and loud basset barks subsided. The rest of my family has learned to love on him as well, making it a bit easier to have an Italian family who loves to get together—crazy dog and all.

How many people do we write off as a nuisance or are we fearful of because of their “bark”? Many times people may have a quirky behavior that’s different than what we’re used to, and yet, given time and love, they may be as warm and loving as Louie under his tough bravado act.

Is it easy to love people who seem unlovable at first? No, of course not. It’s hard to do and it takes time. But if someone is in your life, they have come across your path for a reason. Don’t waste time judging their quirkiness. Loving others is not an option; it is why you are on this
earth.

Now that Louie and Ag are BFFs, maybe he’ll be nicer to people coming into my home. I won’t count on it, though!

 

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Louie and I are taking a break over the summer to finish our work on a very special project. Click on the link below for a sneak peek and let us know what you think!

 

For more information on Love Like Louie email us at info@louieloves.me

 

 

The Cone of Shame and the Need to Adapt

In the last Louie’s Leadership blog, I shared the episode of Louie, my adopted pup, having surgery to remove a growth on his paw. It was a pretty quick decision, with some uncertainty about what the growth was and how he would handle the recuperation period.

He survived the surgery well, and the growth was a papilloma, a wart. The biggest issue we had was keeping him away from the stitches. Louie is like Houdini; he can get out of any bandage or covering that I put on him to prevent him from chewing on his paw. I was amazed at how many times I found his bandage on the floor somewhere.

LIFE’S ADJUSTMENTS

We came home with a very nice, pliable, see-through cone that was to be placed over his head to keep him from chewing his stitches. I was hesitant to use it because of the look he gave me when I tried to put it on him. First, it was a look of defiance (gee, I’ve never seen that one before), and then he’d look as though I was trying to kill him. And finally, I’d get the puppy dog big brown eyes that captured my heart the very first time I met him.

I attached his collar and slid the cone over his head, stating in a serious, parental tone, “This is for your own good, buddy.” He hated it! And he was mad at me. He decided the best thing he could do was trot out of the room and go to his happy place to look out the window and be away from me. Except he ran into the doorframe and stopped. He looked back at me with a look of “Are you kidding me?” Then he set himself back on track, maneuvered the cone to clear the doorframe, and walked out of the room.

Next, he hit the doorframe going into the room with a view. Again, he stopped, looked back at me, and shook his head. Again, he set himself back on track and maneuvered the cone so he could walk into the room, clearing the doorframe. I could hear him trying to jump up on the seat to look out the window, but because the cone got in the way, he fell back down. He tried again, missed again, and fell back down.

I resisted the urge to jump in and help. I knew he could do it; he just needed to adjust himself a bit to clear the seat. And so he did, finally, and then positioned himself as close to the window as possible so that everyone could see him and would feel sorry for him. And they did.

LESSONS LEARNED

I learned a few valuable leadership lessons thanks to the cone of shame:

  • As tough as it was for him to wear, it helped in the healing process.
  • In order to achieve a goal (look out the window), he had to make several adjustments and think outside the “cone.”
  • As a leader, you can’t always jump in to rescue someone. They have to learn things for themselves, as tough as it is to watch them fall.
  • Louie learned a few new things; like how to eat his food with the cone, even though he looked like a vacuum cleaner as he leaned over his bowl and inhaled.
  • He figured out pretty quickly that he was good at tipping the water bowl over.
  • There was no need for me to walk around calling the contraption on his head the cone of shame. Well, actually, that’s a lie—he hated it and no doubt, was ashamed to wear it!
  • The less opportunity he had to bother his stitches, the faster he healed and the longer the cone stayed off. For Louie, this meant that he felt better, and was back to taking walks and playing with his pals.

Louie soaked in the attention for as long as he could. As time passed and his stitches were removed, I realized the overarching lesson of this entire experience. While we must take time to heal from some of life’s tough lessons, deep down inside, we know we can adjust and adapt. And in that perseverance, we may actually learn to enjoy life more.

 

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Thank you, Eastside Rotary, for inviting us to speak to your fabulous members!

 

Every year, March 20, we celebrate Louie! While we’re not sure of his actual birthday, we decided the first day of spring was a perfect day to celebrate his new life! Louie is somewhere between 5-6 years of age. Celebrate with us and wish this little guy a happy birthday! Thank you!

 

 

Pause (PAWS) and Reflect

I envy my dog Louie’s ability to just be. As I watch him looking out the window, I often wonder whether he is looking for something in particular. Is he remembering the mole he dug out of the dirt in the backyard and thrashed it about until it was lifeless (witnessed by my granddaughter Evi)? Is he thinking of the many raccoons he has run up the tree? Or is he waiting for the deer to cross his path? They would be wise to choose another route! No matter what he may be thinking, he is perfectly content to hit the pause (PAWS) button on life and just be.

While Christmas is already upon us and soon we’ll be ringing in the New Year, I have to look back over 2017 and ask with astonishment, “What happened?” It’s not my typical thought, “Wow, this year went fast.” That is because this year was different.

On December 18, 2016, I had an accident and had to have surgery to repair a femur that was broken in two places and a full hip replacement. “Give yourself a year,” the surgeon said during a follow-up exam in which the details were extremely fuzzy. His prediction of a year to recover seemed to hit a nerve for me. No sooner were the words out of the surgeon’s mouth than I boldly shrugged and said, “Who needs a year? I’ll be fine!”

The process of recovery was grueling and I barely remember Christmas last year other than spending it at the home of my daughter and son-in-law with the two cutest nurses ever. But I did recover and was pleased with how well I was able to move around. It helped that it was a pretty mild winter last year so that I was able to get outside and walk.

Many were amazed at how well I recovered physically, including me. But I have to be honest; the incident literally and figuratively knocked me off my feet and knocked the wind out of me for almost the entire year. The surgeon was right: it would take every bit of a year. And over the months, I stopped to pause many times.

There’s a word in the Old Testament that I’ve grown to cherish over this past year: Selah. Although some debate the meaning, I’ve learned that its definition is “Pause and reflect on this.” While it may have been written centuries ago, it is still a good reminder for our world today to pause every now and then and reflect. Yet sometimes, we may need a little help hitting the pause button. I would say that my accident certainly helped me to pause and reflect on my life.

Of course, I would never wish such an injury on anyone, but I will admit that I am a better person for having gone through it. I enjoy life more, love more deeply, listen more emphatically, notice people in need more often, laugh more heartily, and celebrate more joyously.

And I am not the only one who has changed. I have seen a complete transformation in Louie over the past year. Because he’s had to slow down with me, he is more patient. I can tell he is more trusting of friends, he is more engaging when we visit schools and nursing homes. And he is even more loving and playful with Evi and Mea and houseguests.

I am grateful for a blessed life and—although I am not sure how this could ever be possible—I love God, even more, each day. And I am grateful for you too! Thank you for reading our Louie blog over the years. We are excited about some news we will be sharing in the first quarter of 2018, thanks to the many words of encouragement and feedback we have received from Louie’s followers. You’ll soon be the first to know.

In the meantime, during this wonderful season, do what Louie does—hit the PAWS button. And in doing so, be thankful for all the many things you have to be grateful for.

God bless you and your family! Merry Christmas, and Happy New Year.

Is There A Dog In The House?

My adopted pup Louie and I had a phenomenal summer and hope you did as well. We were very busy and enjoyed many wonderful adventures with the alpha pups, Evi and Mea. We’re glad to be back, and while Louie may have been on summer break, we were never short on lessons. We are looking forward to sharing more of Louie’s wisdom (and shenanigans) with you over the next several months.

It has been four years almost to the day since I adopted Louie. The memory of our first few weeks together brings a smile to my face even now! We almost didn’t have a “first few weeks together” because of his challenging behaviors, but we pressed through.

When he first came to live with me, he would roam around my house, sniffing and whining. I wondered if he needed to go outside, so I would take him out, let him do his thing, and then bring him back in. A few minutes later, he would run upstairs and then downstairs, whining. “Again?” I thought to myself. “Does he have to go out again? What’s with this dog?” He whined constantly and seemed to be searching for something, anything, familiar to him.

Louie’s visit to the vet, Dr. Paul, for his first health checkup was interesting. Lou whined and shook with fear, but Dr. Paul compassionately continued. “He’s a pretty healthy pup. Any issues that you notice?”

“Yes! He whines! Incessantly! I’ll be working in my office and Louie will be checking out my home. He’ll pop into my office, look around, whine, and go back through the house, whining, whining, constantly whining.”

“Well,” said Dr. Paul, “don’t let him run loose through your home. When you’re not there, crate him, and when you are there, keep him close to you. But don’t let him run through your home.”

“Okay,” I thought, “that’s simple enough.” Because I work from home, I made a bed for him right under my desk and blocked the stairway to the upstairs level. I kept a close watch on him and interacted with him when I was able to do so. Amazingly, his whining and desire to roam around the house stopped, and the sighs and active dreams of a happy pup filled my office.

All Louie needed was a little watchful supervision. He needed to know I was close by. He needed to understand his boundaries and just how far he could safely explore without wandering too far away or getting lost.

Isn’t this just like those we lead? When they first engage with our organizations, we think we are doing them a favor by letting them “roam.” They spend their time “onboarding,” which is good. Yet, much of their time may be spent looking for anything that seems familiar to them, which could cause frustration. Like Louie, they just need a little watchful supervision. They need to know their leader is close by and available when needed. They need to understand their boundaries and that if they make a mistake, it’s OK because, hopefully, the problem is easy to rectify.

The fourth section of the LOUIE leadership model is “I” for investment. The time that I poured into helping Louie build trust and confidence and making him feel safe was an investment. It took some time, but the investment was worth every minute. Leader, you will never regret investing the necessary time and tools in your team to build trust and help them feel safe and to know they are valued.

As I type our first blog of this season, I have no idea where Louie is. He’s in my house but not under my feet. In fact, he is never under my feet these days. Many times, I stand by my front door, hands on my hips, loudly asking, “Is there a dog in the house?” No answer. “Any dog? Is there any dog in the house?” No answer. “Is there any dog in the house who would like to go for a walk?” With that, I hear the rumblings of four squatty little legs running to the front door from any one of his favorite places. He is either upstairs, looking out at his kingdom through the second story window, downstairs in his crate (voluntarily), or out on the deck, sunning himself.

I don’t recommend developing someone to “disappear” as Louie does. Based on The Ken Blanchard Companies’ Situational Leadership II program, you do want to invest the time to develop them to be a self-reliant achiever or peak performer. Louie has developed and progressed enough that he no longer needs my watchful supervision while we’re at home. He trusts that if anything changes, I’ll inform him. For now, he’s just fine—wherever he is!

DID SOMEONE SAY WALK?

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From Little Reminders to Lifelong Memories

It’s not been that long since Louie’s friend Sammy passed. Every time we walk by Sammy’s home, Louie will check out the stake in the ground and attached leash or scope out a lingering smell that I’m sure reminds him of his friend. I can’t help but wonder what he remembers and what he thinks as he looks toward Sammy’s front door. Does he wonder why he hasn’t seen his friend in a while, or does he somehow know Sammy won’t be coming out to play? He seems satisfied with the little reminders of Sammy as we move on with our walk.

I know Louie has a great memory because of all the issues we’ve dealt with over the years in getting him to think differently about people coming to the door, the smell of cigars, or other triggers. I’m sure he remembers Sammy prancing outside to play, Allie greeting him with lots of kisses, and Khaki regally sitting atop the hill, waiting for Sir Louie to arrive. The little reminders of his friends who have passed on seem to fill Louie’s heart and spirit with joy and fondness.

Sometimes we humans tend to rush right past those reminders because we don’t want to dwell in the past, or it may be too painful to park there a moment. But they are nestled in our memories and, many times, those reminders are necessary for our well-being.

I recently visited my brother and his family in Phoenix and had the pleasure of bringing my granddaughter Evi with me. What a joy! In addition to the beauty of Arizona, we really enjoyed visiting Mark, Agnes, and Christian. More times than not I would look across the table at Evi and swear I was looking at her mother, my daughter, Marisa. Mark and I both caught ourselves calling Evi by the endearing name my family calls Marisa—Rissy!

What sparked this thirty-year lapse in memory? The twinkle in Evi’s eyes, her contagious laugh, the way she holds her hand up to her mouth as she tells a story, her facial expressions, and her tone of voice. Her face alone is a replica of Marisa’s—oh, the little reminders.

But it goes deeper. I see my mom in so many ways when I look at Marisa and Evi! And when Mea, my youngest granddaughter, crinkles her nose when she laughs, I see a glimpse of my mom who did the same thing. All these reminders fill my heart with lifelong memories. Those memories open the door to a better understanding of the wisdom that has been passed down through the years. I hear my mom’s voice as I am reminded of the life lessons I’ve learned that have been passed to my daughter and now to her daughters—wisdom like this:

  • You can do whatever you’d like as long as you understand the consequences and are willing to face them (I wish I would have listened to that wisdom a bit more carefully).
  • You don’t need a thousand friends (and this before Facebook). You do need a few good close friends (two to four) with whom you can trust and share life.
  • Look people in the eyes; show them they matter.
  • Never be so upset with someone that you won’t say hello (a kind and genuine hello) to him or her in public.
  • Family matters.

Whether across the table in Phoenix or every time my brothers and sisters share funny stories of our youth with my granddaughters, Evi and Mea, I see my mom and I hear her voice. Through such small and seemingly irrelevant reminders, my heart soars to the heights of a lifelong memory of my mother. I have been blessed that my mom spent significant time with Marisa before she passed. And now I am blessed to share life with my daughter and grandchildren and to watch Marisa blossom into a wonderful, loving mother.

Yes, I am sure Louie relishes the little reminders of his dear friends who have passed on, and it must bring him joy as he taps into a lifelong memory. I see the joy by the way he walks and even in his face. And I have to smile every time I know Louie is enjoying a wonderful memory.

Don’t rush by the little reminders that pop up in the daily haste to the next thing. You’ll be missing a soul refresher, a spark of a wonderful, lifelong memory. And in our hurried world, we all need these refreshing little reminders.

Happy Mother’s Day to all the moms making memories (doggie moms included).

 

Mick reminding Louie it is good to slow down!

For Louie’s faithful friends…Thank You!!

Louie’s NEWLY REVISED leadership book is available for 50% off

 Click on the image below and use this code at check out: V7EEHT5P

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Louie And Mercy

This is actually a picture of Mercy. As cute as she is, she’s not the subject of this blog, though she will be the subject of one soon. No, this blog is about my little Louie and the mercy I’ve had to grant him over and over.

Louie is certainly a transformed dog since I rescued him three years ago. Most of his bad behaviors are behind us, but he has one persistent habit that just drives me crazy. I have two videos of him owning up to it. Apparently, it’s a habit he’s unwilling to change.

Louie gets into my laundry basket, very neatly removes one item of clothing, drags it onto the floor, and proceeds to roll around on it. We wrote a blog about it a couple of months ago. And this behavior has been evident from day one.

No matter how many times I point to the clothes on the floor after each episode and sternly say NO, he continues to do it. I’ve walked into the room with him happily trotting behind me, and as soon as I see the clothes and turn to look at him, he’ll drop to the floor and roll over on his back. I don’t have to say a word. He knows he’s guilty, yet he persists.

Last week while I was shopping at Kroger, I ran into our dog trainer, Zig, and expressed my frustration about this habit of Lou’s. I explained that he has done well in other arenas, but this just drives me nuts.

Zig paused before saying, “Some things are not going to change. Sometimes it is just too much for him to ignore. The laundry basket is just too much for Louie to resist.” I had to admit Zig was right. Louie was never going to change this behavior.

I continued my grocery shopping and thought about Zig’s wisdom. There was something deeper to this whole laundry basket thing. Was Zig implying that it was my fault that Louie got into the basket? I mean, after all, I kept my laundry basket on the floor. Rather than doing that, I should just take the basket downstairs and do the laundry. And then, having folded my clean clothes and put them back in the basket, I should put them away rather than leave them on the floor.

Was my bad behavior triggering Louie’s? Admittedly, there’d be no problem without baskets of clothes sitting around. It’s too tempting for Louie, just too much for him to resist.

Leader, think about this. Certain behaviors in others just aren’t going to change. But what are WE doing to trigger the behavior we wish would change? Are we using a certain tone of voice, are we overcorrecting, do they not trust us? When they react, we respond sternly, and the cycle perpetuates itself.How we handle the things (people, behaviors, etc.) that just aren’t going to change speaks volumes to our teams:

How we handle the things (people, behaviors, etc.) that just aren’t going to change speaks volumes to our teams:

  • Recognize that the behaviors you exhibit may cause others to react. Be self-aware.
  • Stop hoping others will change. Recognize that some things will never change. Can you live with it? Will it cause the demise of the team? Is the behavior hindering or helping the team / the organization?
  • Address the issues you can control. Take responsibility for what you own. Change what you can.

Mercy is an interesting term. It means compassion or forbearance shown especially to an offender; lenient or compassionate treatment. I especially like this definition: “A blessing that is an act of divine favor or compassion.” I certainly appreciate the mercy I have been shown by a loving and just God. I’m sure you do as well.

While I have shown mercy to Louie over the years, I have to take responsibility for my behavior that triggers a bad behavior in him. Since my chance meeting with Zig, I’ve moved my laundry basket, and Louie is indeed a changed dog. He’s no longer tempted by the world of dirty laundry in a basket, and he hasn’t found other places from which to pull clothes onto the floor. This has been my lesson as much as his. And now he no longer needs to drop to the floor in an attempt to make amends. We’re good!

SPECIAL ANNOUNCEMENT

In celebration of Louie’s birthday, we’re announcing the pre-release of his newly revised leadership book with special pricing for our blog readers. [See full description below].

What’s different in this revision? The LOUIE/PAWS model is described in detail in the introduction, and each of the five sections of the book aligns with the model. The chapters are from the numerous blogs we’ve generated over the last three years and relate specifically to the LOUIE model. This book is also endorsed by several business leaders and can be used individually or with a team.

By using this simple model, leaders will make the connection to relationships, revealing the small ways they can be effective and empower their teams every day. The results are more engaged employees and higher productivity.

If you are interested in purchasing the pre-released version of Louie’s Leadership Lessons, I only ask two things; if you see a mistake, please let me know. And please consider writing a review on Amazon. [NOTE: This pricing is not available through Amazon].

HERE’S THE LINK AND DISCOUNT CODE:
Order Book Here
At checkout, use this code: T9DPXS2B

This pricing will last until Monday, April 3, 2017, and you can order books for others. After that, we’ll be making the necessary changes to prepare for the final copy.

Louie and I thank you for being such faithful readers of our blog. We are changing things a bit and will be back in 2-3 weeks with a new format. Louie is quite the busy fellow, and I am blessed I get to tag along with him!

 

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From the unlikeliest of sources—a rescue pup—you can reap decades of leadership lessons and nuggets of wisdom. Louie’s initial fears and bad behaviors prompted his new owner, author Danise C. DiStasi, to use everything she knew about leadership to work it out.

What Danise learned from and with Louie forms the basis for her simple and streamlined leadership model. For a leader in any organization, this approach boils down numerous leadership studies to one understandable formula. With a few changes in behavior, anyone can become a great leader, and any team can produce great work. One example from Louie’s stories is the PAWS method for dealing with issues. As a leader, it is important to respond professionally and appropriately to conflict, thus avoiding acting in a way you will regret. Stellar leadership has a direct connection to relationship building, and it is this wisdom that forms the basis for Louie’s lessons.

With praise from Ken Blanchard, coauthor of The New One Minute Manager, this insightful guide reveals how to truly empower a team. By following this model, a leader can take the first step: investing in and understanding others, allowing a true transformation to take place. ​

Louie And Self-Awareness

Who needs self-awareness, asks Louie.

Louie and I were looking forward to a very long walk. As we exited the garage, I ran into a neighbor and we started chatting. Louie patiently waited for us to finish with his typical signals: He lowered his head and looked at the person interrupting our time together with an under the brow look and a quick whine. I usually ignore him.

But after a few minutes, I noticed he was alert to something. His body language signaled an issue that I had no clue about. He stood up straight, his ears perked up, and he intently stared in the direction across the street. His awareness is a great tool when we are walking in the dark because he gives me a heads up that someone is walking toward us.

Since I wasn’t paying attention to these visible signs, he began “pointing” by holding his paw up in the air in the direction he wanted me to look. This is a comical stance because as his legs are so short, they barely move when he points; but he did his best.

Louie has a keen sense of discernment and can immediately tell the difference between friend or foe. By his stance, I could clearly tell a foe was approaching. But other than my neighbor, there was no human or canine in sight. Still, he continued to stare and point. Finally, after carefully canvassing the entire community within eyesight, I saw what he was signaling to me. Over the hill of a neighbor’s yard, the tip of a dog’s head was visible with his eyes barely showing. This was not just any dog, but his new nemesis, Oliver.

We quickly scooted across the street and headed out on our long walk to avoid any further distractions. As we walked, I thought of Louie’s incredible awareness and how it ties into his keen sense of discernment. But there is one thing he is lacking in the awareness arena that is key to being an effective relational leader: Self-awareness. Louie has little to no self-awareness; but as leaders, we must develop this essential behavior.

What is self-awareness and why is it such an elusive leadership behavior? According to Merriam-Webster’s definition, it is an awareness of one’s own personality or individuality. To this definition, I would add “flaws and all!” Few leaders practice self-awareness because there is a mindset that says, “Don’t be too introspective; keep moving ahead; don’t be too concerned about what other’s think of you.”

There is some validity in that advice, but as in everything, we need to balance that information. Here are a few characteristics of relational leaders who are self-aware:

  • They know themselves well.
  • They are always seeking and welcome feedback. They are not quick to make excuses or justifications when honest feedback is given.
  • They are aware of the traits that hold them back, and take action to address them.
  • They are conscious of their weaknesses and look to hire people who perform well in the areas where they lack expertise.
  • They are natural delegators.
  • They read people well (Louie does this also. Maybe he is more self-aware than I give him credit for).

Self-awareness is key to our emotional health and the relational health of our team. It is actually freeing when you recognize the areas that are holding you back and release them so that others can step up to the plate and excel in their strengths.

Ask others to assist you in becoming more self-aware. The growth potential for not only you as a leader but for your team as well is astonishing and rewarding by way of a healthy culture and employee engagement.

For now, I am still impressed with Louie’s awareness of his environment. His self-awareness probably extends to his level of insecurities and fears only…but it’s a start!

 

Monday, March 20, 2017, is Louie’s 5th birthday. My granddaughters decided his birthday should always be on the first day of spring because he is so full of life! Send him an email to wish him a happy birthday louie@di-advisors.com.

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